Payment & Refund Policies
- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.
- The applicable refund amount will be processed within 7 business days
- All applicable refunds will be done in traveller’s bank account.
- If cancellation are made 7 days before the date of travel then 50.0% of total tour cost will be charged as cancellation fees
- If cancellation are made 0 days to 7 days before the date of travel then 100.0% of total tour cost will be charged as cancellation fees
Payment Terms Policy
- 100.0% of total tour cost will have to be paid 0 days before the date of booking.